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Shipping & Returns

Shipping & Returns

 

_______________________________  SHIPPING COSTS AND INFORMATION:  _____________________________

**EXCEPTIONS**


* For aviation art shipments (6 prints Maximum per tube)
* Multiple Package Orders where we can't pack things together -AND- International orders may incur additional shipping charges.

FREE shipping does not apply to Oversized Items. 

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Within the Continental U.S. (orders over $100) ------>
FREE (see exceptions above)

Within the Continental U.S. ---->
Products are shipped Priority Mail.

Canada -------------------------------------------------------> $25.00

United Kingdom / Europe -------------------------------------> $50.00

Far East / Australia / New Zealand / South Africa ------------> $50.00



**OUR GUARANTEE**

 

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All products are packed and shipped very carefully and will reach you in perfect condition,GUARANTEED!
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If a shipment is received with visible damage to the container we request that it be refused. UPS will return it to us and it will be replaced. If you discover damage after receiving and opening the package please contact us by telephone or e-mail and we will arrange shipment of replacement prints and return of the damaged product. If you discover a defect in any print you may return it for a replacement. Should prints be damaged after receipt we will replace them, subject to edition availability, for a flat charge of $15.00 per print plus shipping. We appreciate always being notified in advance by telephone if you wish to arrange returns of any kind.

CLAIMS AT PLANE JUNKIE
Must be done within 5 working days from receipt. Accepted are only product flaws and claims evidently caused through inadequate packing by Plane Junkie or our shipper has stomped all over your package.

BACKORDERS
At times, products sold by Planejunkie.com may become temporarily out of stock. When this occurs, we will make every effort to contact you regarding your shipment. Orders will not be shipped without the back-ordered items unless otherwise specified. When this occurs your options will be to substitute the back-ordered item with another or simply cancel your order and be refunded.

Bottom Line... You Must be Satisfied
or We Will Refund Your Money or Replace the Product.


We welcome your comments and suggestions about Plane Junkie and our products. Please write or call. Thank you for your interest. Plane Junkie terms and conditions are subject to change without notice. * Product prices and shipping charges are based on current rates and are subject to change without notice. Copyright 2016 - Plane Junkie/Revised 03/16

 

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